Terms and Conditions – 11PHSky Online Gaming

Welcome to 11PHSky — the online gaming platform built for Filipino players who want thrilling, fair, and secure entertainment. By accessing or using any part of 11phsky.net, you confirm that you have read, fully understood, and agreed to be bound by these Terms and Conditions. If you do not agree with any provision stated here, please stop using the platform immediately.

These Terms and Conditions ("Terms") govern your use of all 11PHSky services, including but not limited to Tongits, Pusoy, JILI Slots, Sports Betting, Basketball Betting, Virtual Sports, and Bingo. These Terms apply to all registered members and guests who access the platform.

1. Acceptance of Terms

By clicking "I Agree," completing the registration process, or simply continuing to use 11PHSky, you acknowledge that you have read and accepted these Terms and Conditions in their entirety, including any future amendments. Your continued use of 11PHSky following any updates to these Terms constitutes acceptance of the revised version. It is your responsibility to review these Terms periodically.

2. Eligibility

To register and play on 11PHSky, you must meet all of the following conditions:

• You must be at least 21 years of age at the time of registration, as required under Philippine gaming regulations.
• You must be a legal resident, citizen, or eligible visitor within the jurisdiction where online gaming is permitted.
• You must not be a current employee, contractor, or immediate family member of 11PHSky or any of its affiliated entities.
• You must not be registered on any self-exclusion list enforced by PAGCOR or equivalent regulatory bodies.
• You must not be located in a jurisdiction where accessing or using online gaming services is prohibited by law.

11PHSky reserves the right to verify your eligibility at any time and may request supporting documents such as a government-issued ID (SSS, PhilHealth, Passport, Driver's License, or UMID). Failure to provide adequate verification may result in account suspension or termination.

3. Account Registration

Each player is permitted to hold only one (1) active account on 11PHSky. Opening duplicate accounts is strictly prohibited and may result in permanent banning of all associated accounts and forfeiture of any balances therein.

When registering, you agree to provide accurate, complete, and up-to-date personal information. You must notify 11PHSky promptly of any changes to your registered details. 11PHSky is not liable for any issues arising from inaccurate information provided during registration.

Account sharing is not allowed. Your 11PHSky account is strictly personal and non-transferable. You must not allow any other person to access or use your account.

4. Deposits & Payments

All financial transactions on 11PHSky are conducted in Philippine Peso (₱). We support the following payment methods for deposits:

• GCash
• Maya (formerly PayMaya)
• GrabPay
• Coins.ph
• InstaPay / PESONet bank transfer
• BDO, BPI, UnionBank online banking
• Visa / Mastercard debit and credit cards

Minimum deposit amounts and processing times vary depending on the payment method selected. Please refer to the Payments page for up-to-date limits and schedules. 11PHSky does not charge fees for standard deposits, but your bank or e-wallet provider may impose their own charges.

Deposits made through third-party accounts not registered in your name are prohibited. Any deposits found to originate from unverified sources may be reversed and the account flagged for review.

5. Withdrawals

Withdrawal requests are processed within 1–3 business days upon approval. To initiate a withdrawal, you must have a verified account and meet any active wagering requirements attached to bonus funds.

11PHSky reserves the right to request additional KYC (Know Your Customer) documentation before processing any withdrawal. This is standard practice for licensed gaming platforms and helps protect against fraud and money laundering.

Minimum and maximum withdrawal limits apply and are displayed in your account dashboard. Winnings derived from bonus funds are subject to the wagering terms stated at the time the bonus was awarded.

6. Bonuses & Promotions

11PHSky regularly offers welcome bonuses, reload bonuses, cashback promotions, and game-specific rewards. All bonuses are subject to the following general rules:

• Bonuses are credited to your account once eligibility criteria are met.
• Standard wagering requirement is 30x the bonus amount unless stated otherwise in the specific promotion details.
• Bonus funds must be used within the validity period specified in each promotion. Expired bonuses are forfeited automatically.
• Only one bonus may be active per account at any time unless otherwise specified.
• 11PHSky reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
• Any attempt to abuse, exploit, or circumvent bonus terms — including the use of multiple accounts or VPNs — will result in the cancellation of all related bonuses and potential permanent suspension of the account.

7. Fair Play Policy

11PHSky is committed to providing a fair gaming environment for all players. Our games use certified Random Number Generators (RNGs) to ensure outcomes are truly random and unbiased. Game results cannot be manipulated by any party, including 11PHSky staff.

Collusion, match-fixing, use of bots or automated software, and any form of cheating are strictly prohibited. If suspicious activity is detected, 11PHSky reserves the right to void affected bets, suspend accounts, and report relevant information to the appropriate authorities.

8. Prohibited Activities

The following activities are strictly forbidden on 11PHSky:

• Using automated tools, bots, scripts, or software to interact with the platform
• Attempting to hack, reverse-engineer, or interfere with the platform's systems
• Creating multiple accounts to exploit bonuses or promotions
• Using VPNs to bypass geographic restrictions
• Engaging in money laundering, fraud, or any illegal financial activity
• Abusing the platform's customer support team verbally or in writing
• Sharing, selling, or transferring your account to another person

Violations of this section may result in immediate account suspension, permanent banning, and forfeiture of all funds. Cases involving suspected criminal activity will be reported to relevant Philippine law enforcement authorities.

9. Account Security

You are solely responsible for maintaining the confidentiality of your 11PHSky username and password. You must not share your login credentials with anyone else, regardless of the circumstances. 11PHSky will never ask for your password via email, SMS, or live chat.

If you suspect that your account has been accessed without your authorization, contact our support team immediately at support@11phsky.net. We recommend enabling two-factor authentication (2FA) for added security.

11PHSky is not liable for any losses arising from unauthorized access to your account if such access resulted from your failure to keep your credentials secure.

10. Responsible Gaming

11PHSky takes responsible gaming seriously. We believe that gaming should be fun — sulit ang paglalaro — and never a source of financial or emotional harm. The following tools are available to all members:

• Deposit Limits: Set daily, weekly, or monthly deposit caps on your account.
• Session Time Reminders: Receive alerts after a set period of continuous play.
• Self-Exclusion: Temporarily or permanently exclude yourself from the platform.
• Reality Checks: Regular pop-up reminders of how long you have been playing.

If you feel that gaming is negatively affecting your life, we strongly encourage you to reach out to our Responsible Gaming team or visit our Responsible Gaming page for resources and support. You can also contact PAGCOR or reputable support organizations for professional assistance.

11. Intellectual Property

All content on 11PHSky — including but not limited to the logo, brand name, website design, game graphics, text, icons, and software — is the exclusive intellectual property of 11PHSky and its licensors. No part of this platform may be reproduced, distributed, or transmitted in any form without prior written permission from 11PHSky.

Unauthorized use of 11PHSky's intellectual property may result in legal action.

12. Limitation of Liability

11PHSky provides its platform on an "as is" and "as available" basis. While we strive for uninterrupted service, we do not guarantee that the platform will be free from technical errors, downtime, or data loss. To the maximum extent permitted by Philippine law, 11PHSky shall not be liable for:

• Any direct, indirect, incidental, or consequential damages arising from your use of the platform
• Loss of data, winnings, or profits due to technical failures beyond our control
• Actions taken by third-party payment providers
• Losses resulting from your own breach of these Terms

In any case, 11PHSky's total liability to you shall not exceed the total amount deposited by you in the 30 days preceding the relevant incident.

13. Dispute Resolution

If you have a complaint or dispute regarding your account, a game result, or a transaction, please contact our support team first at support@11phsky.net. We aim to acknowledge all complaints within 24 hours and resolve them within 3–5 business days.

If a satisfactory resolution cannot be reached through our internal process, the matter may be escalated to the relevant regulatory authority. 11PHSky's decisions on game outcomes — based on system logs and certified RNG records — are final.

14. Amendments to These Terms

11PHSky reserves the right to update, modify, or replace any part of these Terms and Conditions at any time. Significant changes will be communicated to registered members via email or a prominent notice on the website. Your continued use of the platform after any amendments constitutes your acceptance of the new terms.

We recommend checking this page regularly to stay informed of any updates. The "Last Updated" date at the top of this page reflects the most recent revision.

15. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any legal disputes arising from or related to your use of 11PHSky shall be subject to the exclusive jurisdiction of the competent courts in Metro Manila, Philippines.